Empower business outcomes through a strategic partnership with KeyNet.
The business world is competitive. In order to keep your business relevant, your leaders and employees alike need to deliver the company’s vision and mission through an enhanced and meaningful client experience. However, it’s not enough to simply deliver a great experience. You also need to leverage the complex, yet necessary, elements of technology to make sure you are actively engaging your clients and meeting their needs. KeyNet ensures your business technology is compliant, secure, and efficiently supporting the delivery of services to your clients.
KeyNet intentionally designs our Managed IT services to support our client partner’s ability to focus on their primary business. We partner with you to reduce the friction of technology and enable your employees to focus on delivering a superior client experience. Stay focused on your core mission – delivering services that matter. KeyNet empowers your workforce by ensuring a healthy and secure digital office and workplace. As your connected world expands and your business transforms, KeyNet walks with you, step by step, keeping your data safe and your business protected.
For organizations with an inhouse IT staff, KeyNet enables your team to focus on Line of Business support needs while providing a seamless support escalation to our inhouse experts for more complex infrastructure, security, and data center needs. We extend our enterprise trouble management, project management, and support Remote Monitoring and Management systems to your IT organization. This reduces cost to you while enhancing the level of support productivity and focus for each member of the team.
Our holistic approach to Managed Services includes:
- Client specific and customized support plan
- Structured monthly, quarterly and semi-annual maintenance performed by lead engineers
- Dedicated engineering team
- System and Network monitoring and notification
- Access to the KeyNet enterprise cloud trouble ticketing and management platform
- Extended access to the complete remote management and monitoring systems for Internal IT
- Access to project management tools
- Regular Reviews ensuring services are right sized for your organization
- Proactive network, data center, server/storage, backup, DR, and digital workspace management
- Managed Email and Web Security
- Managed Virus and Malware protection
- Remote and Onsite support services
- Regularly scheduled security audits
- Asset management and reporting
- Cloud services management
- Planning and budgeting services